Information

By Telephone
8:00am to 5:00pm PST (Mon-Fri)	By Mail/Shipping Address
Local: 604-247-2416	Applied Biological Materials Inc.
Toll Free: 1-866-757-2414	#8-13520 Crestwood Place
By Fax	Richmond, BC
604-247-2414	V6V 2G2
By Email	CANADA
order@abmgood.com

Order Online

    If you are a new customer to ABM, please click here to open an account. If you already have an account, just go through our website, find the products you need, add them to the shopping cart, and make your payment online, either pay by credit card or by P.O. number. It will save you time and money.

Credit Card Purchases

For your convenience, ABM accepts MasterCard and Visa for purchases. Credit card must be approved prior to shipment of product.

Ordering by E-mail or Fax

Please use either of these forms if ordering by Fax or E-mail: (click to open)

Terms of Payment

Terms of payment are net thirty days from the date of shipment. A 1.5% service charge per month is added for accounts over 30 days.

Changes or Cancellations

    Orders of regularly stocked items may be cancelled at no charge provided that we receive notice before the order is shipped. Cancellations after the order is shipped are subject to a 20% of the product(s) price restocking fee, as well as compensation for incurred and return shipping charges. Additions to an order after it is processed and shipped are subject to additional freight and ice charges.
    Cancellations to orders involving custom service prior to shipment are subjected to a reagent recovery fee of 20% of the custom service price. All custom service orders are final sale.

To Place an Order Over the Phone

Please provide the following information:
  1. Caller's Name, Institution and Telephone Number
  2. Catalog Number(s) (with Package Size and Description if applicable)
  3. Quantity
  4. Shipping Address
  5. Billing Address
  6. Purchase Order Number/Credit Card Information

Shipping

    We can process your order via phone, fax, or email between the hours of 8 AM and 5 PM Pacific Standard Time (PST). All orders received before 1:00 PM (PST) may be shipped on the same day; all orders received after 1:00 PM (PST) may be shipped the following business day.
    Products are shipped F.O.B. Vancouver, Canada. Shipping charges are prepaid and added to your invoice. Unless otherwise requested, orders are shipped via Federal Express Priority, Monday through Wednesday for international orders and Monday through Thursday for domestic orders.
    For all non-Canadian orders, please note that customs clearance is not in our control. Applied Biological Materials Inc. is not responsible for delay in customs clearance, nor do we provide compensation for such delays.
    In the event of shipment damage or errors in the products packaged, a picture showing the sealed foil pouches is required to verify damage/errors.

Discounted Bulk Orders

All bio-reagents are available in bulk quantities at discounted prices.

Conditions

    Products are sold and licensed for use by end-users only for research or laboratory use and are not to be used on humans or for clinical diagnostic or drug purposes. Any use of Products for diagnostic or therapeutic purposes, or any purchase of Products for resale (alone or as a component), requires a separate license from Applied Biological Materials Inc. The purchase of Product does not grant any right or license to use such Product in the practice of any methods covered by ABM patents or applications.

Warranties

    ABM warrants to customers that all products manufactured by or for ABM and delivered hereunder, to ABM's knowledge will not infringe the claims of any patent, trademark or copyright of any third party. ABM does not warrant that any customer's use or resale of goods delivered hereunder will not infringe the claims of any patents, trademarks or copyrights of any third party. These warranties are exclusive, and ABM makes no other warranty, expressed or implied.
    ABM's products are warranted to meet our QC testing standards at the time of shipment. Notice of problematic products must be made to ABM within 10 days of receipt of the product. This product warranty limits ABM's liability to the replacement of the product only. Under no event, shall ABM be liable for loss of profits, failure of research results, or direct, indirect, punitive, incidental, or consequential damages, including but not limited to loss of research or development, anticipated profits or economic loss. If all the above are not acceptable to you, return the products to us as soon as possible. Failure to promptly return the product constitutes the acceptance of the above terms.

Guidelines for Safe Use of the Products

    Applied Biological Materials Inc. recommends that the buyer and other persons using the products follow Good Laboratory Practice guidelines. ABM disclaims any and all responsibility for any injury or damage, which may be caused by the failure of the buyer or any other person to follow said guidelines. It is the user's responsibility to determine the applicability of any material and/or procedure for a specific purpose and to adopt such safety precautions as may be necessary.

Research Use Only

Products sold by ABM Inc. are all intended for research purposes by qualified persons only.