Find answers to your questions online from our product manuals, protocols, references, FAQs, troubleshooting tips or knowledge base.
For replacement inquiries, please fill out and email [email protected] the applicable claim form plus any supporting data:
Our customer service team is ready to assist with your order and shipping related inquiries. Get in touch via:

Email
Technical Support: [email protected]
NGS Service & Products: [email protected]
Feedback: [email protected] or submit online
Technical Support: [email protected]
NGS Service & Products: [email protected]
Feedback: [email protected] or submit online

Telephone - 8:00am to 5:00pm PST (Mon-Fri)
Technical Support: 604-247-2416 Ext. 2
NGS Inquiries: 604-247-2416 Ext. 2
Technical Support: 604-247-2416 Ext. 2
NGS Inquiries: 604-247-2416 Ext. 2